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Globat Web Hosting Review by Ricardo Kitch
Ricardo Kitch's Rating of Globat: Poor
Ricardo Kitch wrote us a negative review of Globat.
Ricardo's Review was posted on: 06/23/2011
Here is his Globat shared hosting review:
At first, I thought they were ok. Cheap price, standard setup, what’s not to like, right? I learned differently after about a week with them, though.
I can see that it probably sucks to be a customer service rep at a company that sucks so bad, but that doesn’t give these people the right to be so rude to their customers – particularly if I was being decently polite to them. And it didn’t stop at the CSR level, either. I would ask for a supervisor and they would have the same attitude. Instead of getting mad, I just cancelled my account. I figure that if enough people do that (and enough people will with their shoddy service) those people will be looking for a new job and may reconsider their snotty attitude.
Absolutely horrific. This is what led me to call customer service in the first place. I kept getting emails and phone calls from clients and friends that were asking me what was up with my website. I had just changed over from another hosting company that I had a minor dispute with over a billing issue but I had never had problems with them keeping my website up almost all the time. As soon as I switched to Globat, problems surfaced out of nowhere.
Who needs good pricing if you’re not getting any service? I’d rather pay four times as much as long as I knew that my website would be up when my clients visited!
Nothing to really complain about here, but nothing special, either. Pretty standard setup procedure. I never had to call and ask how to do anything (thank God!!!) but I’m sure that if I did, I would have a lot more to say about them.
I encourage anyone considering using Globat webhosting to go elsewhere. I had nothing but problems with this host since day one. I now use Hostgator and I haven’t had a problem since. I’m not advertising for Hostgator, find your own host if you don’t like them, but save yourself the heartburn and skip Globat.
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