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Globat Web Hosting Review by Dean Monroy
Dean Monroy's Rating of Globat: Average
Dean Monroy wrote us a neutral review of Globat.
Dean's Review was posted on: 01/19/2012
Here is his Globat hosting review:
I have been with Globat almost 3 years. From the begininng I discovered you had to work hard for the discounts you were told you would get when signing on. Their online system charged as though no discount was being received so you had to call and get credits back on your credit card account. Now they say add on domains after the first year will be $12 a year.
They advertise a rate that is good for only the first year. If you do not know how to ask the right questions you will find this out later the hard way.
Tech support is horrible. I waited 9 days for a response to my support ticket.
I decided to cancel early. Good thing I did. Somewhere when you sign on the fine print must state you must cancel your account 30 days before expiration or you can be charged again. This is what customer Globat chat live customer service explained to me.
The chat live is good. If you have to go deeper than this you may find yourself alone with your issue. I tried calling, but the message machines whether tech support or customer service said the system is being changed. So, there was no way to communicate other than online.
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